ALLIANCE CONTACT SOLUTIONS uses cookies on its website solely to measure site performance through web analytics tools and to ensure the correct functioning of the contact form. We do not use advertising, behavioral tracking, or user profiling cookies.

What are cookies?

Cookies are small text files that websites install in the user's browser when they visit. These files allow the site to remember information about the visit, such as preferred language and other settings, in order to facilitate navigation and improve the user experience.

Cookies can be:

Cookies we use

This website uses only two categories of cookies: analytical and functional. No advertising or behavioral tracking cookies are installed.

Category Provider Purpose Legal basis
Analytical Google Analytics Measure website traffic and performance User consent
Functional Alliance Contact Solutions Contact form functionality Legitimate interest / technical necessity

Analytical cookies — Google Analytics

The website uses Google Analytics, a web analytics service provided by Google LLC, to understand how users interact with the site and continuously improve its content and usability. Google Analytics installs the following cookies:

Cookie Type Data collected Purpose Expiration
_ga Persistent / Third-party Anonymous unique user identifier; pages visited; time on site; approximate location (country/city); device type and browser. Distinguish unique users and generate statistical usage reports for the site. 2 years
_gid Persistent / Third-party User session identifier; pages visited during the active session. Distinguish users within a session and record interactions during that session. 24 hours
_gat Persistent / Third-party Does not collect user data. Used exclusively to throttle the request rate to Google's server. Regulate the analytics request rate and prevent server overload. 1 minute
Important: Information collected by Google Analytics is processed anonymously and in aggregate. Alliance Contact Solutions does not have access to personally identifiable data through these cookies. Google LLC may process this data on servers located outside Colombia, in accordance with its own privacy policy.

Functional cookies — Contact form

The contact form available on our website requires data voluntarily entered by the user: name, email address, and message. To ensure the correct functioning of the form, the site may temporarily store this information in the browser's session storage.

Legal basis: The processing of contact form data is based on the technical necessity of fulfilling the user's request (contact or quote) and on the consent given when completing and submitting the form, in accordance with Colombian Law 1581 of 2012.

Managing cookies by browser

Users can configure their browser to accept, reject, or delete cookies at any time. Below are the steps for managing cookies in the most common browsers:

🌎 Google Chrome

  1. Click the ⋮ menu (three dots) in the upper right corner.
  2. Select Settings.
  3. Go to Privacy and security → Cookies and other site data.
  4. Choose your preferred management option or delete specific cookies.

🦊 Mozilla Firefox

  1. Click the ☰ menu (three lines) in the upper right corner.
  2. Select Settings.
  3. Go to Privacy & Security → Cookies and Site Data.
  4. Select your protection level or manually delete cookies.

🍎 Apple Safari

  1. Go to Safari → Preferences (on Mac) or Settings (on iOS).
  2. Select the Privacy tab.
  3. Enable Block all cookies or manage website data.
  4. Click Manage Website Data to delete specific cookies.

🎉 Microsoft Edge

  1. Click the ⋯ menu (three dots) in the upper right corner.
  2. Select Settings.
  3. Go to Privacy, search, and services → Cookies and site permissions.
  4. Choose your preferences or delete existing cookies.
Note: Disabling analytical cookies does not affect website functionality. However, disabling contact form cookies may interrupt the submission of requests.

Google Privacy Policy

Google Analytics cookies are managed by Google LLC. To learn in detail how Google collects, uses, and protects information obtained through its analytics tools, please refer to Google's privacy policy at the following link:

Google Privacy Policy:
https://policies.google.com/privacy

Additionally, users may opt out of being tracked by Google Analytics by installing the browser opt-out add-on provided by Google:
https://tools.google.com/dlpage/gaoptout

Consent banner — First visit

When visiting the website for the first time, users will see the following cookie consent notice. Below is the official banner text and its action buttons:

Implementation note: The consent banner applies only to Google Analytics analytical cookies, as the form's functional cookies are strictly necessary for its operation. If the user clicks "Reject", Google Analytics will not be activated during that session or future sessions until the user changes their preference.

Validity and updates

This Cookie Policy enters into force on the date of its publication on the Alliance Contact Solutions website and remains in effect until replaced by an updated version.

Alliance Contact Solutions reserves the right to update this policy at any time to reflect changes in the tools used, applicable regulations, or cookie management practices. The date of the last update will always be indicated at the beginning of the document.

For questions or requests related to the use of cookies on this site, you may contact us at:

ALLIANCE CONTACT SOLUTIONS
Calle 76 #47-33, Barranquilla, Atlántico, Colombia
Email: info@alliancecontactsolutions.com
Business hours: Monday – Friday, 8:00 a.m. – 8:00 p.m. (COT)