Why Join Alliance?
At Alliance Contact Solutions we build bilingual, high-performance teams that deliver exceptional customer experiences for clients in Colombia and the United States. We are looking for passionate professionals ready to grow in a dynamic BPO environment.
Bilingual Environment
Work daily in English and Spanish serving international clients across the US and Latin America.
Career Growth
Clear paths for promotion, continuous training, and skill development in BPO operations.
24/7 Operations
Flexible schedules with morning, afternoon, and night shifts to match your lifestyle.
Certified Quality
Work under international quality standards with best-in-class technology and processes.
Inclusive Culture
A diverse, respectful, and collaborative work environment where every voice matters.
Competitive Benefits
Competitive salary, legal benefits, performance bonuses, and growth incentives.
Profiles We Seek
We are constantly looking for talented individuals for the following roles and areas:
- Bilingual Customer Service Agents (English/Spanish)
- Inbound and Outbound Sales Representatives
- Collections and Back-Office Specialists
- Technical Support Agents (Tier 1 & Tier 2)
- Quality Assurance Analysts
- Team Leaders and Supervisors
- Training and Development Coordinators
- Operations and Project Managers
Apply Now
Fill out the form below and attach your resume. Our HR team will review your application and contact you within 5 business days.
Solicitud de empleo
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Número de radicado: —
Gracias por postularte. Hemos recibido tu información correctamente. Si tu perfil coincide con nuestras vacantes, nos pondremos en contacto contigo.
Selection Process
Our recruitment process is transparent and designed to find the best mutual fit:
- Application Review: Our HR team evaluates your resume and cover letter (up to 5 business days).
- Initial Interview: A phone or video call to discuss your experience and expectations.
- Skills Assessment: Language proficiency and role-specific skills evaluation.
- Final Interview: Meeting with the operations or management team.
- Offer & Onboarding: Job offer, contract signing, and induction program.
Contact HR
Have questions about open positions or the application process? Reach out to our Human Resources team directly:
Alliance Contact Solutions — Human Resources
📧 info@alliancecontactsolutions.com
🕐 Monday – Friday, 8:00 AM – 6:00 PM (Colombia time)